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Diploma of Community Services

Overview

The Diploma of Community Services is designed to equip students with the knowledge and skills to work effectively within the Australian community services sector.

Students will learn to apply their interpersonal and communication skills across a range of contexts and demonstrate strong professional and ethical values when working independently and as part of a team.

Students will gain an understanding of case management, from assessing client needs to developing tailored support plans, as well as gain the ability to coordinate and implement impactful programs that address community challenges.

It is important to note that the Diploma of Community Services does not meet the Community Work Australia (CWA) accreditation standards.

Key Information


AwardDiploma of Community Services
Duration1 Year Full Time (or Part Time Equivalent)
Study ModeOn Campus*
LocationsMelbourne & Sydney
Indicative International
Start Date

Intakes
Orientation Week Starts: 10 March 2025
Teaching Period Starts: 17 March 2025

February, May, September
Course FeesDomestic (FEE-HELP available)
International

*International students may study up to one-third of the subjects in a course online. Domestic students may study the full course online.


Highly Qualified and Experienced Academics

Highly Qualified and Experienced Academics

Our academic team are all experienced practitioners in the field and are committed to providing personalised guidance and support to our students.
Future-Proof Your Career

Future-Proof Your Career

Join the field of Community Services where empathy and genuine connection will always be in demand.
Pathway into the Bachelor of Community Services

Pathway into the Bachelor of Community Services

For those seeking additional study, this course is a pathway to our Bachelor of Community Services course, offering more career and professional development opportunities.

Career Opportunities

The Diploma of Community Services will provide graduates with the foundational knowledge and skills to work safely and ethically in the community services sector.

Professional Recognition

The Diploma of Community Services does not meet the CWA accreditation guidelines and therefore will not be submitted for assessment.

Course Structure

To successfully complete the Diploma of Community Services you must successfully complete 8 subjects, totalling 48 credit points points . Each subject is designed to provide you with the essential skills and understanding to excel in the field of community services.

The Diploma of Community Services does not include a placement component.

If you plan to study full time, a full-time load is typically 8 subjects per year. For part-time students, you will typically complete 4 subjects per year. Please note that our academic year is structured into three trimesters, each consisting of 11 weeks of teaching followed by an assessment week.

Delivery & Workload
We’ve created a diverse and engaging learning environment for this course. Your study will involve a mix of lectures, skills development workshops, group work, self-directed study and workplace learning. For each subject, allocate about three hours for lectures and tutorials. Additionally, you should allow approximately 10 hours per week, per subject for self-directed study to complete prescribed readings, practice skills, conduct research, and complete assessments at your own pace.

Subjects

Year 1

Valuing Diversity

Subject Code: CSW101
Credit Points: 6

Foundations of Interpersonal Communication

Subject Code: CSW102
Credit Points: 6

Introduction to Community Services

Subject Code: CSW103
Credit Points: 6

Ethics and Professional Practice

Subject Code: CSW104
Credit Points: 6
Pre-Requisite: CSW103

Understanding Societies and Social Analysis

Subject Code: CSW105
Credit Points: 6

Principles and Practice of Case Management

Subject Code: CSW106
Credit Points: 6
Pre-Requisites: CSW103

Applied Interpersonal Skills 1

Subject Code: CSW107
Credit Points: 6
Pre-Requisites: CSW102

Program Planning and Coordination

Subject Code: CSW108
Credit Points: 6

Recognition

Recognition of Prior Learning

At Ikon, your past studies or work experience can be acknowledged through Recognition of Prior Learning (RPL) or Credit Transfer. 

RPL evaluates your previous skills and experience against the learning outcomes of Ikon subjects, potentially exempting you from studying certain subjects. Credit Transfer allows your previous studies to contribute towards your qualification, granting credits based on matched content and learning outcomes between equivalent qualifications. These pathways could help you to fast track your qualification, reducing study time and tuition fees. 

Study Pathways

The Diploma of Community Services is a pathway into our Bachelor of Community Services course, offering more career and professional development opportunities.

Entry Requirements

We welcome students from all circumstances and academic backgrounds to apply for this course. Choose the admission pathway that is most relevant to your educational background.

Domestic Students

International Students

Academic Requirements

Applicants with Vocational Education and Training (VET) study must have completed a vocational qualification at Certificate IV level or higher.

Applicants with Work/Life Experience who left Senior Secondary Education more than two years prior to their application (and have not undertaken VET or HE study since) may gain entry based on professional or work experience and/or any non-formal courses undertaken in preparation for tertiary study or that are relevant to the subject area.

Applicants with recent Senior Secondary Education (within the past two years) must have completed an Australian Senior Secondary Certificate (Year 12) or equivalent.  For guaranteed entry, applicants must have achieved an ATAR Rank of 60.

Inherent Requirements

Applicants must demonstrate they can meet the inherent requirements needed to successfully complete the course: ethical behaviour, behavioural stability, legal compliance, communication, cognition, relational skills, reflective skills and sustainable performance. To demonstrate this, applicants will need to complete an online questionnaire as part of the application process.

Academic Requirements

Applicants with Vocational Education and Training (VET) study must have completed a vocational qualification at Certificate IV level or higher.

Applicants with Work/Life Experience who left Senior Secondary Education more than two years prior to their application (and have not undertaken VET or HE study since) may gain entry based on professional or work experience and/or any non-formal courses undertaken in preparation for tertiary study or that are relevant to the subject area.

Applicants with recent Senior Secondary Education (within the past two years) must have completed an Australian Senior Secondary Certificate (Year 12) or equivalent.  For guaranteed entry, applicants must have achieved an ATAR Rank of 60.

Inherent Requirements

Applicants must demonstrate they can meet the inherent requirements needed to successfully complete the course: ethical behaviour, behavioural stability, legal compliance, communication, cognition, relational skills, reflective skills and sustainable performance. To demonstrate this, applicants will need to complete an online questionnaire as part of the application process.

English Language Proficiency

Equivalent IELTS 6.0 (Academic) with no band less than 6.0.