Contact Us

Our dedicated support team is readily available to assist you with any enquiries you may have. You can contact us from Monday to Friday, between 9 am and 5 pm. We are here to help, so please don’t hesitate to reach out!

Future Domestic Students

If you are a domestic future student interested in studying at Ikon or have a general question, please contact us on:

Phone: 1300 613 801 (Ext 1)

Future International Students & Education Agents

If you are a future international student interested in studying at Ikon, or if you are an education agent and would like to speak to our team, please contact us on:

Phone: 1300 613 801 (Ext 2)

Current Students

If you are a current Ikon student with questions regarding placements, assignments, fees, course details or admissions, please contact us on:

Phone: 1300 000 933 (Ext 2)

Speak to a Course Advisor

Take the next step! Submit your enquiry below and a member of our Course Advisory team will reach out

Frequently Asked Questions (FAQs)

Can I work full time and study?

Ikon recognises that our students need to fit learning around their current lifestyle and commitments. Where possible, the scheduling of all courses takes into account school and public holidays and also considers people currently in the work force. In many instances it is possible to work full time and study an IKON qualification however, you will need to be well organised and have some flexibility within your employment to attend training days.

Why do some courses have a Placement requirement?

Placement is an exciting opportunity and gives students a chance to explore different sectors of their particular industry and to validate their thoughts on where they would like to work once they have graduated. During placement, students are given the opportunity to practice all that has been learnt throughout the course, in a protective and supportive environment (without being expected to know it all!). The length of placement/number of placement hours varies by course to comply with the AQTF standards.

How can I pay my Tuition Fees?

Ikon’s courses are priced by subject or module. Students are able to pay via any of the options below:

  1. Tuition fees deferred via the Australian Government FEE-HELP loan scheme (if eligible).
  2. Payment upfront in advance of each trimester.
  3. Payment upfront in advance of each trimester and partially by tuition fees deferred via FEE-HELP  


Ikon’s higher education courses are approved for FEE-HELP for domestic students. For more information about FEE-HELP, visit the StudyAssist website.

What will I receive upon successful completion of my qualification?

On successful completion of each qualification you will receive an official academic transcript, recognising the achievement of your nationally recognised qualification.

Do you offer Student Support?

We offer a variety of student support benefits including study skills workshops, student support staff, a dedicated placement officer and student counsellors, all with the aim of supporting you through the lifecycle of your learning journey.

Can I receive Recognition of Prior Learning?

Recognition of Prior Learning is an assessment process used to determine the extent to which a student has achieved the learning outcomes of a subject from earlier learning, experience or achievements. Where equivalence of prior learning can be established, the student is exempt from attending that particular subject in order to complete their course.

If you would like to apply for RPL or Credit Transfer, please see our Course Credit and Pathways or contact Admissions at 1300 000 933 or

How much time out of class time do I need to allow for additional study?

This depends both on the course you choose and can also vary throughout the course. We encourage you to allocate 1-2 days per week of home study. If you are concerned about the level of commitment required, we encourage you to discuss your specific circumstances with the relevant Education Support Officer.

What are the entry requirements?

Ikon has a range of admission pathways available to students of all circumstances and academic backgrounds:

  • Australian Year 12 Secondary School Certificate with a minimum ATAR 60
  • Completion of a VET qualification at Diploma level or higher
  • Completion (or partial completion) of a higher education qualification

Applicants may also gain entry in recognition of their work and life experience. You must be at least 21 years of age at course commencement and provide a written admission statement of 300-500 words explaining how the knowledge, skills and personal qualities you’ve gained through your experiences will help you succeed in your studies at Ikon.

International applicants, and any applicants who did not complete their previous study in English, must evidence a minimum IELTS Overall Score of 6.5 with no band less than 6.5.

You should choose the admission pathway most relevant to your academic background.

To discuss the best pathway for your circumstances, please contact Admissions at 1300 000 933 or via email at (for domestic students) or (for international students).

For more information see:

Application Process
Domestic Student Admission Policy
International Student Admissions Policy

Start Your Journey With Ikon!

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